Have questions? Here are answers to some of the most frequently asked questions about our services, resources, and how to get the most from Kenya National Library Service.

An ISBN, or International Standard Book Number, is a unique identifier for
books, eBooks, and other published materials. It serves as a standardized
way to identify a particular edition of a book and is used by publishers,
booksellers, libraries, and distributors to efficiently manage and locate
specific titles in the global marketplace. Each ISBN is a 13-digit number,
which is typically displayed on the back cover or copyright page of a book.

  • Having an ISBN is crucial for various reasons:
  • Identification: It provides a unique identifier for your book, making it distinguishable in the vast world of published works.
  • Distribution: Many retailers, libraries, and online platforms require an ISBN to list and sell your book. It facilitates accurate tracking and
    inventory management.
  • Global Access: An ISBN helps your book reach a wider international audience, as it ensures proper cataloging in libraries and bookstores
    worldwide.
  • Professionalism: It conveys a level of professionalism to potential readers, retailers, and industry professionals, giving your book
    credibility.
  • Marketing and Promotion: Libraries, wholesalers, and retailers often use ISBNs to order and distribute books. It’s essential for marketing and promoting your work.
  • Copyright Protection: While not a replacement for formal copyright registration, an ISBN is a part of the bibliographic data that establishes your book’s identity.

In Kenya, you can obtain an ISBN through the Kenya National Library
Service (knls), which serves as the official ISBN agency for the country.

  • Visit the ISBN Manager Platform at www.isbn.ac.ke.
  • If you are a first-time user, click on “Don’t have an account.” If you are already registered, proceed to step 7.
  • Provide an email address, username and password.
  • Complete the CAPTCHA by ticking “I am not a robot” and selecting the images as instructed to complete the Sign-up process.
  • After email verification, you will be directed to your User Profile Page. Here, you will need to fill in your personal details and the details of the
    publisher you represent under the “Edit Publisher Info” button. Please note that if you are self-publishing then you need to fill in your
    personal details in the Publisher info page as well.
  • Ensure that all mandatory fields under “My Info” and “Publisher Info” are filled in to ensure a smooth processing of your application. You also have the option to edit your email addresses and add a photo if desired.
  • Click on “ISBN Products.”
  • Add the required ISBN numbers to your cart (equivalent to the quantity
    ordered).
  • Complete the transaction.
  • Select your preferred mode of payment and make the payment.
  • You will receive your ISBN via the email address you provided.

Once all requirements are correctly filled, you can expect to receive your
ISBN within 24 hours.

Yes, legal deposit is typically mandatory for all publishers, including selfpublished authors. It ensures that a copy of your publication is preserved in the national library

Legal deposits play a vital role in the preservation and accessibility of cultural and intellectual heritage. Each deposit, assigned unique identifiers
for easy retrieval, contributes to the development of the Kenya National Bibliography (KNB) which reflects the nation’s cultural, educational, and
historical landscape. Collectively, legal deposits shape the national library into a custodian of the nation’s memory, preserving and providing access to the evolving intellectual and cultural contributions that define its identity across generations

Log in to the ISBN Manager, go to ‘MY ORDER HISTORY,’ and you’ll find all your placed orders, indicating if they are “awaiting processing” or
“fulfilled.”

The cost for obtaining an ISBN in Kenya varies based on the number of ISBNs you wish to acquire. Here are the pricing options:
Single ISBN: Kshs 1,500.00
Batch of 10 ISBNs: Kshs 10,000.00
Batch of 100 ISBNs: Kshs 50,000.00
Batch of 1000 ISBNs: Kshs 100,000.00
Choose the option that best suits your publishing needs. Keep in mind that purchasing ISBNs in batches can offer cost savings for authors and
publishers planning to release multiple titles.

If you forget your password, simply follow these steps:

Click on the “Forgot Password” link.
Enter the email address associated with your account.
Click on “Reset Password.”
You will receive a reset password link in your email inbox.

Follow the instructions in the email to reset your password and regain access to your account.

No, each edition of a book (e.g., hardcover, paperback, e-book) requires a unique ISBN. If you make significant changes to the content, it’s advisable to obtain a new ISBN.

Yes, each distinct edition or format of a book, even within a series, requires its own unique ISBN. This includes hardcover, paperback, e-book, and audiobook versions. Each format is considered a separate product and should have its own ISBN.

Yes, if you translate your book into different languages, each translated version should have its own unique ISBN. This ensures accurate cataloging and identification of the specific language edition. Remember, ISBNs are language-specific and tied to a particular edition of a book.

Yes, e-books are usually subject to legal deposit requirements. knls
accepts digital copies of your publications.

Didn’t Find What You Were Looking For?

No worries — we're here to help. If your question wasn’t answered or you need further assistance, feel free to reach out.

Visit us

Maktaba Kuu Building, Upper Hill

Email Us

knls@knls.ac.ke / coporatecommunications@knls.ac.ke

Call Us

(+254) 202739893 / 722 860 567