Research & Consultancy
KNLS (Kenya National Library Service) provides a broad range of consultancy services aimed at improving the efficiency and effectiveness of library and information services. These services are offered in collaboration with consulting organizations and span various key areas. Below is an overview of the services provided.

Library Organization Services
These services focus on the efficient organization and management of library resources to ensure seamless access to materials. The aim is to enhance the cataloging, classification, and arrangement of information to create an organized and user-friendly library environment. The services include sorting and organizing materials, stamping and accessioning items, cataloging, maintaining card catalogs, establishing library rules and regulations, and optimizing shelving and library layout to facilitate smooth operations and easy access to resources.

Infrastructure Development Services
These services are designed to strengthen library systems and enhance the capabilities of library staff to ensure efficient library operations. By focusing on research and development in library and information services, these services help drive innovation and improve service delivery. The offerings include professional training for library workers, capacity building programs, and proposal writing support for library-related projects, all aimed at building a robust infrastructure for library services.

National Service Delivery
These services aim to promote and expand library services across the counties by providing comprehensive training programs for library professionals, students, and the public. This ensures the enhancement of library and information services on a national scale. The services include offering training in Library and Information Science, providing practical attachments and internships for students, delivering basic computer literacy training, and equipping library staff with essential skills in library operations and management to improve service delivery.

Institutional Advisory Services
These services offer expert guidance to libraries and institutions to enhance their operations and foster institutional growth. KNLS assists in the development and improvement of library systems through advice on automation, human resources management, and sourcing materials. The services also include providing guidance on securing information resources and enhancing the security of materials, ensuring that libraries and organizations can operate more effectively and efficiently.

Information Retrieval & Access Services
These services are focused on ensuring the efficient retrieval and access of information, making critical data readily available to users. The services include abstracting and indexing publications to improve searchability and relevance. Additionally, newspaper clipping services help gather and organize pertinent content, ensuring that users have access to up-to-date and essential information in a timely manner.

Heritage Preservation Services
These services provide expert advice on preserving and conserving heritage materials, ensuring that Kenya’s cultural and intellectual heritage is maintained for future generations. KNLS offers specialized guidance on the preservation and conservation of materials, as well as bookbinding and repair services to restore damaged books and documents, ensuring their longevity and safeguarding of Kenya’s historical and cultural assets.

Information & Knowledge Management Services
These services focus on optimizing the management and retrieval of information, helping organizations leverage their data and knowledge resources effectively. The services include information brokerage, which connects users with relevant content, data mining for uncovering insights, and information searching and packaging to ensure that valuable knowledge is easily accessible and organized for maximum efficiency.

Publishing Support Services
These services are designed to support the publishing industry by enhancing the quality and accessibility of published materials. KNLS offers editing and translation services to improve clarity and ensure that content is accessible to a wider audience. Additionally, reprography services, such as photocopying and document reproduction, are provided to facilitate the distribution and availability of important materials.
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